“Find out what you like doing best and get someone to pay you for doing it.”

Katharine Elizabeth Whitehorn CBE

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Thanks for visiting my website.  I decided that an online version of my CV and portfolio might be a better way to show what I can do. So, take a look around. My CV details are here, along with examples of my previous work. Then, if you want to get in touch, my contact details are here too.

To download a printable PDF version of my CV, click here.

I was part of the team at Bucks New University that raised the website by 247 places to 86th out of 339 in rankings.

I have been successful in increasing the number of social followers, even doubling the number for one company.

I project managed a microsite including research, planning, copy writing, image sourcing & budget management.

About me

nova-constableHaving worked for several years in a number of temporary contracts – anything from three months to two years – as well as a phase of self employment (which didn’t suit me at all!) – I am ready for something permanent!

My skills are predominantly:

  • web design (HTML, CSS, CMS, WordPress)
  • article/copy writing
  • e-newsletter design
  • SEO/analytics
  • social media

I’ve worked in other areas too, such as marketing, customer service and administration, so you could call me a bit of an all-rounder! I learn quickly, so pick up new skills with ease.

I have around ten years of web design / web editor / marketing roles under my belt, for a number of different types of companies, from SMEs to large corporations, commercial and public sector. I have the qualifications, as well as skills that I’ve picked up along the way.

My experience can be put to good use with the right company.

I have the advantage of loving what I do. I’ve designed websites from scratch – starting with the initial list of client requirements through to that glorious moment of going live. I’ve updated and edited websites, project managed the creation of a microsite and written a number of blogs/articles. But more about that later…

On a personal level, I’m the mother of a 23 year old son (so no pesky childcare to worry about!) and I live in Berkhamsted, Hertfordshire. Commuting isn’t a problem – I spend 3.5 hours a day travelling to and from my current job. Thank goodness for smartphones!

I love the gym, having joined about two years ago for the first time. I discovered it’s actually fun…most of the time! I also attend a boxing club and took part in two charity boxing matches last year.

Between boxing and a 10,000ft skydive, I’ve raised £5,000 for cancer charities in the last 12 months.

Other than that, I like the usual things: seeing friends and family; live music; comedy; reading; films. Pretty normal stuff really!

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My CV

Summary of skills

APPLICATIONS

Adobe Dreamweaver
Adobe Fireworks
Adobe Photoshop
Adobe InDesign
Adobe Acrobat
Microsoft Office

CMS

WordPress
Umbraco
Microsoft SharePoint 2010
Alterian
Tridion
ASP

OTHER

Website design (HTML / CSS)
Research & copy writing
E-newsletter design
SEO/analytics
Client liaison / customer care
Event management

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Qualifications

Ashlyns Upper School, Berkhamsted
G.C.S.E. English, Maths, Business Technology & Communication
Sept 1988 to June 1991
Grade A

West Herts College
Access to Higher Education, Science & Psychology
Sept 1997 to July 1998
Distinction

West Herts College
Advanced Web Design Level 3
Jan 2004 – July 2004
Pass

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Career History

Luton Council
Digital Development Officer
Nov 2014 to date 

  • Examples of projects I have undertaken can be found here
  • Updating all sections of council website, adhering to digital style guide
  • Email marketing via MailChimp – including design, list management and planning (example)
  • Managing micro projects including:
    • e-Luton, a monthly e-update sent to over 32,000 Luton residents – I am responsible for design, planning, distribution and post-distribution reporting
    • Verify pilot scheme for Government Digital Service – user research and analysis with aim of confirming identity for online applications
    • redesigning service areas of the website to improve the user journey (example)
    • designing an HTML/CSS self-service screen to be used at various locations around Luton (example)
    • monitoring analytics and form submissions on the change of circumstances page, amending content and links to improve the user experience
    • liaising with suppliers to enable the use of web chat and roadblocks on specific pages of the website
    • creating case studies to promote the Web Services team (example)
  • Creating monthly and ad-hoc reports from Google Analytics (example)
  • Site admin such as monitoring stats and completing actions on website reports
  • Managing web team inbox two days per week and responding to requests in a timely manner
  • Form creation using AchieveForms (example)

AYMTM
Communications Project Manager
May 2014 to Oct 2014

  • Writing articles for company website/blog (examples)
  • Social media / updating & creating webpages / designing e-newsletters
  • Admin tasks, including responding to helpdesk queries / customer service

Bucks New University
Online Content Editor (temporary contract)
May 2013 to May 2014

  • Editing and writing copy for the website bucks.ac.uk
  • Editing news articles for website
  • Editing, updating and amending web pages as required on online presence request system
  • Writing course teaser text for the website (over 400 courses)

Bourne Leisure
Web Editor (temporary contract)
Aug 2012 to Mar 2013

Recruitment Training Productions Ltd.
Marketing Executive (temporary contract)
Nov 2011 to June 2012

Ecohouse Solar UK Ltd
Admin & Marketing Executive (temporary contract)
June 2010 to Oct 2011

Magoos Wine Bar & Coffee Rooms
Shift Manager
June 2009 – June 2010

Epson UK Ltd.
Assistant E Associate (temporary contract)
Jan 2008 to July 2008

n-design
Self-employment –  web design, e-marketing, business card design and print
Sept 2006 to Jan 2008

Aston Media Group
Website Developer and Administrator
Jan 2000 to July 2006

To download a printable PDF version of my CV, click here.

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Portfolio

Websites

(click image to view site)

JulianCooperGuitar.com

My first WordPress website built from scratch. Julian wanted a simple, responsive design that would showcase his online guitar courses, so it needed to feature several embedded trailer videos.

juliancooperguitar2

BALRailwayManagement.com

A one page WordPress site to show services and contact information.

BAL Railway Management

MotechCars.co.uk

A WordPress site to show services, contact information and ‘Meet Team Motech’.

Motech Cars

LeightonHire.com

I used Dreamweaver to create this site, adding CSS for the menu and image rollovers within each category.

leightonhire2
WalkingWorkouts.co.uk

Another Dreamweaver site, now maintained by another company, but essentially the same design.

walkingworkouts2

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Articles/copy writing

I have written and edited lots of content over the years, but, more recently, I’ve also started writing articles, and found I liked it. I have a new string to my bow!

My first big writing job was at Bucks New University, where I was tasked with creating a new section of the website, designed to answer any questions that parents of potential students might have. I project managed the job from start to finish, including research, planning, copy writing, image/video sourcing and managing the budget.

The end result is a comprehensive microsite, full of the information that parents need – what to do before and after arrival, available support and much more.

I spent over a year as a contributing editor for Progressive Party Europe, a trade magazine for the fancy dress and party industry. See below for examples of articles I have researched and written.

I also wrote a series of articles for the website/blog at AYMTM on the subjects of incentive travel, team building and corporate events. These were subjects I knew very little about, but asking the right questions to the right people and researching on the internet gave me the information I needed, adding the right tone of voice to make the articles friendly yet informative. Click each image below for examples.

  • Meeting spaces in London with a difference
  • Incentive planners guide to… Dubai
  • Team events for 2015
  • Top 5 incentive destinations for 2015
  • Incentive planners guide to…Las Vegas
  • Entertainment for your event
  • Stylish hotels in the UK

 

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E-newsletters

newsletter2I have used several different systems for creating e-newsletters, as well as designing in Dreamweaver and uploading the HTML to an online email marketing solution such as MailChimp.

I use inline styling to ensure the design remains consistent, whatever system is used for delivery.

I can also produce newsletters for print. See here for a PDF example.

Design/Print

I use Adobe InDesign for the design and layout of magazine articles, posters and business cards for print. Examples of my designs are here:

Business cards and logos

cards
LOGO-lores
logo_square

Posters & leaflets

weekend-specials
ffap-leaflet

shot-menu

 

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References and testimonials

First of all can I say thank you so much for pulling out all the stops to get this YSYW launch to where it is! Fantastic effort all round and we all really appreciate what you’ve done.
Heather James, Area Projects and Involvement Manager, Luton Council


I just wanted to say a massive well done and thank you to everyone that contributed to the first edition of e-Luton which hit tens of thousands of Luton inboxes this morning. Particular thanks to Nova and Andy for driving it.
Adam Kearney, Strategic Communications and Marketing Manager, Luton Council


You are a star! Thank you so much despite all the pressure you got this [business e-update] out on time – much appreciated.
Attia Nazir, Economic Development Officer, Luton Council


Many thanks to Nova who has picked this up [logo resolution in emails], pursued it and resolved the problem for us. You’re a star!
Adam Kearney, Strategic Communications and Marketing Manager, Luton Council


Nova has been writing as a contributing editor for Progressive Party magazine for the past year, submitting well-researched, well-composed B2B articles.

She is confident in her research methods – including conducting interviews over both email and telephone – and has spoken to high street retailers and trade suppliers to gather feedback and background information for her articles.

What we appreciate most about Nova is her ability to write authoritatively about subjects she has no prior experience of. She is also quick to get to grips with new subjects and cut through the confusion of any potentially challenging commissions to deliver some great pieces of writing.

Working with Nova is a pleasure; she far exceeded our expectations for both service and flexibility, often taking on far more than we could have reasonably expected – and always within deadline! We hope to continue working with her in the future.
Jacqui Parr, Editor, Progressive Party Europe


I just wanted to say and formally acknowledge what a brilliant job Nova has done for the Employee Health & Wellness intranet section. Both Karen and I have been impressed with the speed, accuracy and enthusiasm Nova has implemented on this project.

Without Nova’s innovation, I don’t think I would have had the response on the Healthy Eating Clinics we had, and I am sure Karen Fletcher would confirm how good she has been.
Chimeme Egbutah, Public Health team, Luton Council


Nova has been a valued member of the AYMTM communications team for six months. During this time, she has led our web strategy and content development and has worked well with the company’s marketing communications and Account Management divisions.

Key responsibilities have been to develop our web content and CMS platforms both internally and externally, to create and manage marketing and client content, and to support the marketing communications team.

Nova is a hard working conscientious professional, who has a flair for communication and creative content. Her enthusiasm and general ‘can do’ attitude makes working with her a pleasure.
Natalie Gunson, Managing Director, AYMTM


I find Nova reliable, hard-working, conscientious and courteous. She is friendly and approachable and a pleasure to work with. Nova is also always extremely efficient and helpful.

Nova has worked on a number of different tasks for the marketing team, including teaser text for course web pages, as well as creating web pages for events and new landing pages. These tasks require a strong attention to detail as well as good written skills.

Nova is always willing to complete any task that is requested, and has produced work of a high standard and within tight timeframes.
Karen Christie, Postgraduate Marketing Manager, Bucks New University


Nova worked on a temporary basis for Haven Caravan Sales during 2012 and helped during a period when we were pushed for resource. She was very enthusiastic and quickly came up to speed in understanding the requirements we had and the Content Management System (Tridion) that we used.

She worked well as part of our team and always had valuable input and feedback. Her keen and methodical way of working helped us implement a number of marketing initiatives that we would have been otherwise pushed to deliver.
Rohit Thobhani, Interim Online Marketing Manager, Haven Caravan Sales, Bourne Leisure


In the six months since we started working with n-design, Nova has re-designed our website, produced e-newsletters, adverts, business cards, promo materials, invites and posters. She has been instrumental in helping us get our brand across to a really high standard through all these different communication methods, and feedback from our clients about them all have been fantastic.  Not only has she helped us turn our website into a masterpiece, she also designs and handle all our e-communication.  It’s taken the stress out of everything for us BIG TIME!

With our e-newsletters, we simply send Nova a word document, she  designs it into a newsletter, we send over our mailing list and bingo, the rest is all taken care of – including mailing management and statistics. Nova is really hard working, has a solid skill set, and always goes out of her way to turn things around as quickly as possible.

She is patient (and polite!) when we change our minds for the millionth time and is especially good at coming up with unique ideas and suggestions for getting our messages across to our clients – her little touches here and there turn an ordinary message into something extra-ordinary. She is versatile in terms of simplicity and detail and on small and big projects and is a real solutions architect– we highly recommend her!
Janey Holliday, Fit for a Princess


I recently used Nova’s services and was incredibly impressed with not only her promptness, but the e-newsletter is fabulous. I cannot recommend her highly enough. Nova is extremely friendly, very approachable and provides a first class service at an extremely competitive price.
Lilach Bullock, Virtual PA

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Contact me

T: 01442 769672
M: 07702 585 794
E: supanova75@hotmail.com

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